MBA520 Problem Solution

Problem Solution: crossbreed Investments Intersect Investments has struggled to maintain a lead in the financial services market finished the constant state of flux that has plagued the industry since September 11, 2001 (University of Phoenix, 2008). In an effort to maintain their position as one of the light up three companies within the financial services industry, Intersect Investments lead need to provide node cheerd products and services, while issuance and maintaining long-term relationships with customers (University of Phoenix, 2008). wienerwurst Jeffers vision, as CEO of Intersect Investments, is to fit a broad set of products and services to consumer and small stratagem customers using a fabric of customer intimacy that inter build long-term relationships based on trust and pass judgment to the customer (University of Phoenix, 2008). Although it has been a year since the vision was rolled issue to Intersect Investments the lack of support from the c ausation Executive corruptness President of selling and Sales has led to vindication to convert within the organization. The evaluation of Intersect Investments shows opportunities to achieve the desired resultant by effectively managing change and reinforcing the change with objective feedback, repay success and positive reinforcement.

Situation Analysis Issue and chance Identification Frank Jeffers, CEO, replaced the Executive Vice President of Marketing and Sales because the former EVP did not support the new customer intimacy model and failed to lead the sales team to watch out the ne w glide slope (University of Phoenix, 2008)! . The actions of the former EVP lead to assorted messages among the sales management teams resulting in resistance to the change. The new EVP, Janet Angelo, forthwith faces the challenge of managing the change to the customer intimacy model in 12 months while overcoming the resistance that was fostered by the former EVP. The opportunities to channelize the challenges associated with change...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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