Exam - 1 Essay Example | Topics and Well Written Essays - 1250 words

Exam - 1 - Essay Example It is now possible for companies to share communication with their customers and partners, through interactive means such as the web browsers, while also combining technologies from different vendors without experiencing problems (Applegate, Austin & Soule, 2009:286). The cost involved in implementing better-performing technologies has drastically reduced, since there is now more competition among the vendors, thus reducing the prices of their products (Applegate, Austin & Soule, 2009:286). The drivers of those changes include global internet access. The immense growth in internet has made it possible and easier to access varied computer applications regardless of where they are hosted, thus making software access easier and inexpensive (Applegate, Austin & Soule, 2009:288). Additionally, reduced lead time to market and the norm of 24-hour operations for businesses have served to improve the accessibility of diverse technologies, since the competition between vendors has reduced the time involved in delivering such products to the market. Skills shortage has also served to drive the changes in IT service model, since the shortage of qualified IT experts has forced business to continuously demand improved capabilities from the professionals, which has in turn served to deliver new products (Applegate, Austin & Soule, 2009:288). The new service models are servers housed locally, which serves to enhance the physical proximity between the location of server machines and places where people are using the software, an aspect that has in itself, brought about more efficiency (Applegate, Austin & Soule, 2009:287). Further, the new service models entail software designed for high geographical distance operations, making it possible for the storage of files and documents in one geographical location, and the access and use of the same